ENJOY11 Customers must be at least 18 years old and above and agree to abide by the terms and conditions imposed.

Go to "Join Now" at the home page of ENJOY11 website and you will be brought to the "Registration" page.

Please fill in the following fields :

• Name - Please provide your name as per NRIC. It is important for payment/banking verification purpose.
• Date of Birth - Please enter a valid date for verification.
• Email address - To alert you of any important account management notice, product announcement and promotion information. Please ensure that you provide a valid email address that is only accessible by you.
• Contact Number - Please provide a valid contact number for better assistance and for your account safety.
• Username - Your unique identifier when logging into your account
• Password - Not case sensitive, must be between 8 to 10 characters and contains letters and numbers. You are responsible to keep your online password confidential.

You can use our retrieval system to obtain the username to access your account by email to us at support@enjoy11.com or contact our Customer Service Officer via live chat.

To retrieve password, you can click on "Forgot Password" and fill in particular details accordingly. Your password will be reset and send via email.

SGD - Singapore Dollar.

Click on the "Withdrawal" section and fill in the amount that you want to withdraw. Your bank account name must be the same as the name registered with ENJOY11.

Upon approval, your money will be transferred to your bank account via local bank transfer within specific time.

Click here for more information.

ENJOY11 will not disclose your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.

There are 2 main categories of Wallets as follow :-

i. Main Wallet

All deposit go in your Main wallet, which can be used to bet on games, simply withdraw or transfer to Product Wallet to fund betting transactions.

ii. Product Wallet

Amount shown in Product Wallet is available for betting for the following respective gaming products :

• Sports Book
• Live Casino
• Slot Games
• 4D Lottery

Every member will be able to transfer fund from "Main Wallet" to any selected "Product Wallet" or from one "Product Wallet" to another "Product Wallet".

Login to your ENJOY11 account and click on ‘Deposit’. Follow all the steps shown, including selecting your preferred banking/payment option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.

The minimum amount required for each deposit transaction is SGD 30.

Yes, proof of transaction must be provided to successfully complete any deposit transaction.

Any deposits that are not made on time will be processed as soon as possible the next day. If you have any enquiries, kindly seek clarification from any of our customer support representatives who are available round the clock to assist you.

Login to your ENJOY11 account and click on ‘Withdrawal’ under ‘$$$’. Follow all the steps shown, including selecting your preferred banking option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.

The minimum amount required for each withdrawal transaction is SGD 30.

For withdrawal requests, we may require you to provide us with the necessary documents to verify the process. Large withdrawals may take longer to be processed. If you have any enquiries, kindly seek clarification from any of our customer support representatives.

No, there is no fee or charge incurred for withdrawals.

All information transmitted on ENJOY11’s servers are highly secure thanks to state of the art technology that’s coupled with the most advanced security systems and encryption software.

Yes, a withdrawal can be made under such circumstances but the withdrawal amount will be based on the amount in the Main Wallet.

No, all withdrawals made must be through the bank account registered in the user’s ENJOY11 profile. The registered names on both the ENJOY11 account and bank account must match.

Go to the "Transfer" tab after you have login. Then you will see Main Wallet and other products wallet such as: HG Club and many more. In order to play your desired games, you will have to transfer funds from your "Main Wallet" to the products wallets. And if you wish to withdraw your funds. You will need to transfer the credit from your products wallet to "Main Wallet".